We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.
Here are a few:
We have had a wonderful trip over the past month. Everything has worked out really well. The hotel you booked us in Hanoi was excellent.
Good morning Ms Nga,
We are meanwhile back in Brunei and would like to thank you for organizing a really great vacation for us!
Hello Hang Pham,
We arrived back from Mau Chau to find your note and gift. It was a lovely surprise and I am sorry that we were not here to(...)
We have already returned a few days ago to Germany from exciting North Viet Nam.
I would like to take the opportunity to thank you(...)
Hi Mrs. Pham,
Thank you for arranging such an amazing trip for us in Vietnam. I will make sure to forward your name to my friends and(...)
Thanks for your mail. Since last Friday, we are back in Belgium and now it's also sunny in our country ;-), about 20°C.
As you know,(...)
Our tour was very successful. Everything ran smoothly and the customers were very happy and now love Vietnam. Let's hope they(...)
Dear miss Nga,
We had a wonderful holiday, thank you so much!
We loved our stay in Vietnam and are very satisfied with the services of(...)
Dear Mrs Hang Pham,
How are you? How is the weather in Hanoi? Still raining and gloomy?
I would like to thank you for your great help to(...)
First, I would like to thank you for arranging a wonderful trip to Vietnam and Cambodia. Your constant monitoring of our agenda and(...)