We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.
Here are a few:
Thanks for your recommendations for the 2 tours to Mekong Delta and Cu Chi, they were really good, particularly the one-day Mekong(...)
Dear Ms Huong,
We have returned to Hanoi after enjoying our time in Sapa.
We wanted to let you know that our guide Halong was exceptional. He(...)
We would just like to email to say thank you for organising a great holiday for us in Vietnam and Cambodia. All of the tour guides(...)
I have put a review on Facebook and trip advisor both saying how happy and impressed we were by the service we received! You were so(...)
Many thanks for all the organization. We truly enjoyed the weekend adventure. The car ride was very comfortable, the driver ( Hai)(...)
We are back in Australia and sad to have left Vietnam.
I just wanted to let you know that we were extremely impressed with you and(...)
Hi Phuong -
Just a quick note to say "Thank You" for helping us plan and book our itinerary across Cambodia and Vietnam. The trip was(...)
Hi Dzung, thanks for the opportunity to provide feedback on our experience in Vietnam. Overall the family and I really enjoyed the tour of(...)
We have had a great holiday in Vietnam. It is a great country and the people have been very friendly!
Thank you for all your assistance. We(...)
Our holiday in Vietnam has come to an end. I just wanted to write and say thank you very much. We had a fantastic time in Vietnam. It(...)