Testimonials

We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.

Here are a few:

Steve Gardner
Steve Gardner
06 February 2017
We have had a wonderful trip over the past month. Everything has worked out really well.

We have had a wonderful trip over the past month. Everything has worked out really well. The hotel you booked us in Hanoi was excellent.

I have(...)

Fabian Ernst
Fabian Ernst
21 March 2017
The kids liked it a lot and by keeping our afternoons in Hanoi and HCMC "off" it was also very doable for them.

Good morning Ms Nga,

We are meanwhile back in Brunei and would like to thank you for organizing a really great vacation for us!

The hotels(...)

Ted & Krys Krzywokulski
Ted & Krys Krzywokulski
16 March 2017
I was glad we did the bike rides as it gave us the opportunity to see some local minority villages.

Hello Hang Pham,

We arrived back from Mau Chau to find your note and gift.  It was a lovely surprise and I am sorry that we were not here to(...)

Antonie Jäger
Antonie Jäger
16 March 2017
A special thanks also for the spontaneously organised trip to Bat Trang...which was very interesting.

Dear Quan 

 We have already returned a few days ago to Germany from exciting North Viet Nam.

I would like to take the opportunity to thank you(...)

Victor Chow
Victor Chow
15 March 2017
I will make sure to forward your name to my friends and colleagues as a recommendation if they decide to visit.

Hi Mrs. Pham,

Thank you for arranging such an amazing trip for us in Vietnam.  I will make sure to forward your name to my friends and(...)

Lut Geerts
Lut Geerts
12 March 2017
We had a very good experience with your travel agency and will recommend it on Tripadvisor.

Hi Nga,

Thanks for your mail.  Since last Friday, we are back in Belgium and now it's also sunny in our country ;-), about 20°C.

As you know,(...)

Jim Goodman
Jim Goodman
10 March 2017
I will start advertising this route when I get back to Thailand this week.

Chào Hương--

Our tour was very successful.  Everything ran smoothly and the customers were very happy and now love Vietnam.  Let's hope they(...)

Guusje Veldman
Guusje Veldman
10 March 2017
I loved the fact that there were bottles of water in de car available for us and the guides were very friendly.

Dear miss Nga, 

We had a wonderful holiday, thank you so much! 

We loved our stay in Vietnam and are very satisfied with the services of(...)

Alice Liew
Alice Liew
09 March 2017
Everything went on smoothly as planned.  Your guides and staffs are very punctual and attentive.

Dear Mrs Hang Pham,

How are you?  How is the weather in Hanoi?  Still raining and gloomy?

I would like to thank you for your great help to(...)

Ted Helmer
Ted Helmer
08 March 2017
We would look forward to using your services again some day and would highly recommend Tonkin Travel to others.

Hello Ham;

First, I would like to thank you for arranging a wonderful trip to Vietnam and Cambodia.  Your constant monitoring of our agenda and(...)

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