Since 2001, Tonkin Travel has connected travelers to the authentic soul of Indochina.
Founded by two passionate Hanoian women, we built our reputation on word-of-mouth excellence. We reject pre-packaged tours, crafting bespoke itineraries that respect your pace and budget.
Our promise is simple: personal service, local depth, and zero compromise.
Destinations
Vietnam
A land of intense contrasts. From the limestone pillars of Ha Long Bay to the motorbike buzz of Hanoi, Vietnam balances staggering natural beauty with a deep, complex history
Laos
The untamed heart of Indochina. Vivid nature, mist-covered mountains, and a slow, spiritual rhythm make Laos an enigmatic escape for the true adventurer.
Cambodia
Ancient majesty and modern resilience. From the sunrise over Angkor Wat to the vibrant pulse of Siem Reap, Cambodia is a journey into the soul of the Khmer Empire.
Thailand
Where golden traditions meet modern energy. Beyond the turquoise seas and shimmering temples, discover a kingdom defined by its world-famous cuisine and welcoming spirit.
Grand Vietnam Discovery
Laos Heritage Escape
Cambodia Off the beaten track
Highlights of Indochina: Laos, Vietnam & Cambodia
Plan Your Perfect Trip With Us
Let us handle the details.
Simply tell us your timeframe, your interests, and your preferred style of travel. We will take those loose ideas and refine them into a logical, optimized itinerary that respects your budget and energy levels.
Whether it’s a quick city break or a month-long expedition, receive a personalized proposal with zero obligation.
Our services
Specific Request
If you have a specific passion—art, history, cooking, or anything else—we’ll tailor your tour to include it (or even revolve entirely around it). We’ve arranged all kinds of unique experiences and meaningful encounters for our guests.
We’ve guided war veterans back to former battlefields; pilgrims to sacred pagodas; students into local classrooms; and forestry experts into protected forests.
We also organize private visits to artists’ studios and arrange meetings with charities for donations.
Whatever permits or introductions are required, we’ll handle the red tape so you can simply enjoy a rich, fulfilling journey.
Transportation
Whether it is an airport pick-up or transfer to any location in Vietnam and no matter if you travel as an individual or in a big group, we can arrange all types of transport to and/or from anywhere in Vietnam. Car, van and bus rental ranging from 4 to 45 seats always includes a driver and modern high quality vehicles.
Accommodation
We can book rooms for you at any hotels of your choice or you can give us a few details on where, when, how much you’d like to spend and your other interests and we will recommend several good hotels in your range. You can take a look at their websites and see what you like, compare prices and then get back to us with your choice
FAQs
Reservation
Once our sales staff and you go through itinerary, we will send you the information form to fill in passport details for ticketing, hotel reservation. We will get back to you in the next few days to confirm all your bookings as request.
Payment
Deposit payment:
– Flights: full payment required before the ticket is issued.
– Other services: 30% of the total amount.
Balance payment: required at least 10 days prior to the travel date by bank transfer, or by cash or credit card on arrival.
Payment methods:
– By bank transfer: all charges are on sender’s account (OUR)
– By credit card: a convenience fee surcharge of 3.5% is applied for Visa/Master cards and 4% for AMEX cards
– Cash (US dollars. Other currencies may be accepted by prior arrangement)
Hotel Check in and Check out
Hotel Check in time: 14.00; Check out time is usually 12h00.
Extended check in – check out time may be granted subject to availability and agreement by the participating hotels.
Responsibility
Except in situations beyond human control, Tonkin Travel will be held responsible for any additional expense resulting from the change caused by us in itinerary, transportation, accommodation.
Except in situations beyond human control, Tonkin Travel shall provide compensatory service for participants or refund the difference in payment for service rendered below standard.
The detailed program and schedule flights are subject to changes by airline without prior notice and in accordance with the weather conditions and daily operation of flights. Consequently, itinerary concerned might be adjusted. If this occurs, Tonkin Travel will do all in its power to assist participants in boarding flights or finding alternative arrangements. Note however that it is done as a courtesy to participants and Tonkin Travel cannot be held responsible for denied boarding, nor for additional costs occurred.
Policy regarding cancellation/ No Show
At Tonkin Travel we do our best to minimize cancellation penalty for our guests but we must abide by the cancellation policy of each service provider. Bellows are general cancellation policy for:
Tours and Accommodations, Trains
– Cancellation 20 to 15 days before departure date: charge 10% of total amount.
– Cancellation 14 to 10 days before departure date: charge 20% of total amount.
– Cancellation 9 to 5 days before departure date: charge 50% of total amount.
– Cancellation less than 5 days before departure date: charge 100% of total amount.
– No show: 100% of total rate.
FLIGHTS
Normal tickets:
– Change of flight (time/date/route): charge USD30 per ticket per time plus fare difference due to the change if any
– Refund: charge 30% of full fare
– Renaming ticket is actually refund and rebook a new ticket, so it’s charged as refund and plus fare difference if any.
Promotional tickets:
– Charge 100% of ticket value.
*To avoid any money loss for customers, we will negotiate our best in case the late cancellation happens.