Il Myanmar conserva il potere di sorprendere e deliziare anche il viaggiatore più stanco. Lasciati abbagliare dalla “meraviglia ammiccante” di Shwedagon Paya. Contempla i 4000 stupa sacri sparsi nelle pianure di Bagan.
Ciao Hien! Tutto bene, ormai siamo rientrati a pieno ritmo😢
Tu stai bene? Tra l’altro scusami mi accorgo solo ora che non ho risposto al tuo ultimo messaggio…
Ci siamo portati a casa tantissimi ricordi meravigliosi del vostro stupendo paese, con la promessa che un giorno ritorneremo perché siamo convinti che c’è ancora moltissimo da vedere…
Siamo stati veramente benissimo, l’organizzazione è stata perfetta, gli alloggi stupendi, tu sempre super disponibile, non potevamo chiedere di meglio… e ovviamente non ho nessuna nota negativa…
Ti ringraziamo molto per averci aiutato a vivere questo viaggio meraviglioso🥰
Ringraziamo per l'ottima riuscita del viaggio ben organizzato . Alberghi e ristoranti di buona qualità. Molto apprezzate le 3 guide e gli autisti dei pulmini.
Non mancheremo di segnalare la vostra agenzia a chi ci chiederà informazioni.
Buon lavoro e grazie.
Giancarlo, Franca, Michele, Vittorio, Silvia, Maria Antonietta
Ciao Hien abbiamo fatto la sicurezza, hai anticipato il mio messaggio. Siamo dentro aeroporto. Volevo ringraziarti per la cena che è stata di grande qualità. Una bellissima occasione per chiudere il nostro viaggio in Vietnam in modo ottimale cenando in un posto anche molto curato.
Vorre ringraziarti personalmente per la tua attenzione sia prima che durante la nostra permanenza in questo viaggio che ci ha permesso di conoscer un paese in grande sviluppo ed eterogeneo.
Aldilà di alcune imperfezioni che spero vi saranno utili abbiamo trascorso una bella esperienza, seppure faticosa.
Speriamo che ora riusciamo a rilassarci un po’. Mi permetterò di chiamarti quando saremo rientrati in italia.
Ciao Hien, si tutto bene grazie! Il tour è stato molto bello e siamo stati anche molto fortunati con il tempo. Grazie veramente di tutto 😘
Il driver giovane ma bravo, la guida molto preparata e ben organizzata e le homestay sempre molto carine e confortevoli....sono state una piacevole sorpresa 👍
Anche le strade bruttine fanno parte del viaggio 😁👍
Davide e Serena
We are home now after a wonderful time in Vietnam! We wanted to say thank you so much for your help with organizing and planning the trip. You did a great job taking care of us. We will definitely recommend Tonkin to friends who plan to travel to Vietnam. Everything went very smoothly, and we were very pleased with the accommodations and all of the travel arrangements. We appreciated that you were able to make changes for us as we went as well.
We wanted to share a little bit of feedback on some small things. Overall we were very pleased, but we hope your find this feedback helpful for your future customers: As mentioned, the Orchid cruise was not great. You may want to try and find a better tour group to work with in Halong Bay.
The Hotel de l'Opera in Hanoi was the only hotel that we were not thrilled with. All of the others were great.
For the most part, our guides were all wonderful. The only guide who wasn't great, was the one who we met in Hoi An. There were parts of the tour described that he didn't do with us (talking about rice production, sampling the local noodles or white rose, seeing furniture making). It is fine, but you might want to work with a different guide in the future.
Thanks again for a wonderful time! We hope to return to Vietnam in a few years.
Zoë & Tai
Thank you very much for organising our holiday.
We very much enjoyed our time in your country and many thanks for your excellent organisation and recommendations.
This has been the fourth time we have used your company and we will continue to recommend your services to our friends.
thanks so much for you help with our recent trip to your beautiful country :-)
The homestay with Madame Binh in Hanoi was the best of the all. Having dinner with the family and being able to talk to them was super nice. The other homestays were more commercial in the sense that they were more like small hotels. They were all very friendly but it wasn't as intimate as with madame Binh. So I learned (for future trips) to be more specific about what I mean by homestay (no complaints - lesson learned).
Almost everything went smoothly. A couple of times I had to get in touch with you when something wasn't completely clear, but you were always fast in responding, so all good :-) The sidetrip to My Son was actually in our program (last page) but our guide didn't know about it so that's why I had to check with you.
We weren't properly prepared for the cave tour with Oxalis. We didn't know that we had to swim in all our clothes and boots (it took 8 days for my boots to dry out again). I'm ready for just about anything but my daughter wasn't and she needs to know in advance exactly what to expect so she had to skip that part. If I had know about this, I would have borrowed some boots at Oxalis or have worn some other shoes.
In general all the guides were very good. Our guide in Sapa (Dudu) didn't speak a lot of English and didn't tell us very much much we enjoyed the hikes there.
So all in all we enjoyed the tour and I would definitely recommend you to other people visiting. I already sent our program to a couple from the Netherlands who are going this summer (I'm not sure if they booked with you - I haven't checked with them).
all the best :-)
Martin Nedergaard Andersen
I have been meaning to send an email since we returned from Vietnam last week. I wanted to let you know that we really enjoyed our tour with Tonkin travel – it was perfect for the balance of activity/driving/sites that we wanted to see and our three teenage boys loved it.
Highlights for us were definitely Callum – he was an incredible guide and just got along so well with the entire family. He really added a fun element to the tour and we really enjoyed our time with him – highly recommend him! We also thought the driver/van was great – always felt safe, the larger vehicle was ideal for our family (and luggage).
We also really enjoyed all of the accommodation – especially Pu Luong Retreat and Emeralda in Ninh Binh. The cruise was a lot of fun and jampacked with activities – the kids really enjoyed. Our only disappointing experience was with the Puluong Bocbandi resort – as you might recall we were trying to stay exclusively at the Pu Luong Retreat but they didn’t have availability for the second night. We think the Bocbandi will be a nicer resort at some point but still seems to be in start-up mode and the food was very limited (many menu options not available) – hopefully they get better overtime but just letting you know for future guest bookings.
Overall we would recommend Tonkin to anyone travelling to Vietnam and will add a review on TripAdvisor if that is helpful.
Thanks again for all your patience and time spent with us as we organized our six day excursion!
Best of luck to you and your colleagues,
I just wanted to write and say a huge thank you for everything during our trip! We had the most amazing honeymoon! Everywhere we stayed was wonderful, all of our activities and guides were so great, and we never had to stress about transportation thanks to you and the team at Tonkin.
Everything was so smooth and we will definitely be recommending your services to anyone we know traveling to Vietnam in the future—and hopefully we will be back! :)
Thank you again and wishing you all the best,
Kelsey & Michael
Based on this we first appreciate your Tour guide LE Quang Vinh at the Hanoi trip for his immense knowledge & who knows what is worth for a tourist to know. The other guides at different places were also good, coordial, punctual as well as taking care of Sr. ladies. However, the overall service of Tonkin Travel considering the class of transport, Hotels, 24x7 whats App response, punctuality & sincerity is no doubt 10 out of 10 . Thanks to Mr. Chandramouli Thakur for choosing such an efficient professional counterpart in Vietnam & your untiring long effort to make the trip successful.
The best part of the trip was preparing such a comprehensive itinerary- was just interestingly suitable for us. Every destination was like a peak and the splendour of it enthralls us on arrival. Every landscape of nature was bestowing its beauty on us in every destination. we appreciate your arrangement of the delicious traditional Vietnamese food ' Pho'- the famous noodle soup with sliced beef , the Rice noodles dish .Rever Shrimp in rice wrapper, various sea foods, & the unique local specialities cooking of a whole 'elephant -ear fish' (Photo) with Hot Chilli sauce & the refreshing chilled Saigon Bia. Every morning the pleasant Aroma of Vietnamese Arabica coffee starts a boosting day. This is what gives meaning to life and the thrill to be alive. 🙂 (altro…)
I am very well, thank you, though missing Vietnam. I hope you are also very well.
My wife, who is a better writer, is still working on our review to post.
As for some internal feedback, again our group all very much enjoyed the trip. Our guide and driver were both excellent, friendly, and reliable. The itinerary was quite full but worked out well to include the northern loop through the mountains. We wouldn't have tried to include any more than we did. The food throughout the trip ranged from good to excellent, and we enjoyed a lot of variety and many memorable meals. (altro…)
My apologies for the delay in replying to your email. It has taken me quite a while to recover from the jet-lag. Thank you so much for arranging what was a wonderful trip for me in Cambodia and Vietnam. I will be happy to leave a review for you on Trip Advisor.
Everything went smoothly: drivers and guides were friendly, helpful and on time! I’d like to give special recognition to three female guides who were especially lovely: Chenda in Siem Reap, Liem from Chau Doc to Saigon, and My in Hanoi. (altro…)
Thank you Quan for organizing such an amazing trip for us. We had a great time visiting Vietnam.
The Vespa ride in Hoian was one of the highlights of the trip. The guide (Tran) was amazing. The bicycle ride was so so as the guide was pressed to ride quickly and in fact we arrived to the boat early and just waited there. Ninh Binh was also a huge success! We had an amazing time. It was also refreshing to feel a bit of a cold weather. The guide (Phong) there and in Hué was excellent.
We didn’t have much luck with Halong Bay as the weather was gray. But the staff on the boat and the boat manager (Binh) were very friendly and accommodating. The guide though wasn’t very friendly and was even rude at times.
All hotels were excellent and our stay in Hanoi was also very pleasant. The electrical car ride was a lot of fun and interesting. Thank you again and have a great day.
Hi again Mr Quan,
They had excellent feedback for you - they said all your arrangements were great, hotels great. They thought the ship on Halong Bay was a bit old – needed a refurb - but unfortunately the weather was cloudy so it may have influenced them.
Your tour guides were excellent - one bit of feedback there, on the long days they would have liked a 20 min break to have some lunch , or something to eat.
Luckily your driver to take them to Hanoi airport was ½ hour early, as they said if he had come at the time planned , they would have missed their flight, as the airport was absolute chaos !! So to note that transfers to the airport seem to need to be earlier than planned these days with what is happening at the airports. Seems to be a world wide phenomenon. Airports everywhere are chaos.
Thanks again for your excellent service.
Thank you so much for your message. The hotel have confirmed the transfer so all good - the flights are all on track at the moment as well. We have had the most brilliant holiday and we can’t thank you enough for organising it all so brilliantly for us. You got everything just right and we are truly grateful for your help in enabling us to explore your beautiful country.
A thousand thanks Caro and John xxxx
PS - we’ll tell all our friends about the wonderful service at Tonkin travel - let us know if there is anything else that you would like us to do. X
Gentilissimo Mr Quan ,
Volevo solo avvisarla che siamo arrivati a Roma ! Il viaggio è andato tutto bene e volevo ringraziarla per l’ottima organizzazione della nostra vacanza e per la sua estrema disponibilità.
Se qualcuno dei miei amici o famigliari volessero venire in Vietnam, suggerito’ loro si rivolgersi a lei!
Grazie ancora e le auguro tutto il meglio.
Thank you for your email and we are safely back home - if just a little jet lagged!
I was going to email you today to thank you for al your help and patience in putting our holiday together over a very extended period and then helping us so much while we were in Vietnam. I’ll happily provide public feedback on what an excellent service you provide and there are no issues that you would need to resolve for us to do that. I’ll post a positive review on Tripadvisor soon.
Privately for you internally, I’ll give you some retrospective views on our individual itinerary which hopefully will assist you in advising other clients. Overall, we had a fantastic holiday and loved everything we saw & experienced. The activities you put into the programme were all excellent. The ones in Siem Reap were very different to those in Vietnam and the Vespa trip stands out as something very different. If I was doing it again, I wouldn’t put Panhou Retreat together with Pu Luong Retreat as they seemed very similar (putting aside the unexpected issue we had with heights). Considering the two train journeys, the overnight from Ninh Binh to Hue on the Government train was more comfortable accommodation than the private carriage from Hanoi to Lao Cai which was a surprise. I wouldn’t do the north bound train again (probably go by car) but would do the NB to H train again. On each of the hotels we stayed in, we’ve the following comments: (altro…)
We have now boarded our flight and on our way home now. Thank you for an excellent tour. Everything was perfect- the tours were very good, good drivers and always on time.
The guides were also very good. And the Limosines were superb.
Your planning and everything was super👍. Oanh was also very good with her planning👍
I will give Tonkin a 5 star review on Trip Advisor and also mention your name.
We had a super holiday. All the guides were lovely and very helpful. There was a mixture of activities and rest periods to explore on our own. I'll be definitely recommending your tour company if any oc my friends and family plan to come to Indochina.
Thank you for all your help in organising things.