We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.
Here are a few:
We would like to let you know that we really enjoyed our trip Vietnam.
We thank you for you expert guidance and advice, particularly(...)
Sorry not to see you yesterday.
This email just to say a big thank you for all your help organising the trip. We had an(...)
Everything went well, like clockwork.
The Cars, Drivers & Guides were excellent.
We will surely use your agency again and(...)
We are so sorry for such a delayed response to your kind email.
Our travels were truly wonderful and we plan to leave great(...)
My husband and I had a great trip to Vietnam and your services were excellent and I will definitely write a positive review on(...)
Good morning Phuong,
I would like to sincerely thank you for all your wonderful planning of our recent family holiday to Vietnam.
I just wanted to thank you for all your assistance with our holiday. Everything was perfect.
The itinerary was brilliant, not(...)
Thank you for everything we have had such a wonderful time! It really has exceeded our expectations! It really has meant I haven’t had to think(...)
Thanks again for your efforts, you’ve been very professional and prompt in your assistance with managing our trip. Certainly(...)
Everything worked out here at the Victoria hotel . We had the most incredible vacation . We had the experience of a lifetime thanks to you . I(...)