We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.
Here are a few:
We are back in Sydney after a wonderful trip to Vietnam.
I wanted to thank you for all the time you put into organising our(...)
We're on the way to the airport now. Thank you for arranging all the bookings for us. My family thoroughly enjoyed their stay in(...)
I want to thank you for the work you did to make our trip to Vietnam memorable and fun. The guides were knowledgeable and helpful. The(...)
Dear Nga Tonkin
We reached back India yesterday.Thank you very much for a memorable trip in Vietnam.Vietnam is a beautiful country.we would(...)
We are at the Hong Kong airport and waiting for our flight home.
I will write again and tell you more but we had a wonderful trip. I(...)
Thank you! That’s a nice surprise. When we canceled at the last minute, we did not expect to get any(...)
Dear Tonkin Travel,
Please see attached for our thanks and suggestions. Thanks for helping me arrange a once in a lifetime trip for my(...)
I just wanted to let you know I posted very positive reviews on both Facebook and Trip Advisor for you and your company. We had a(...)
We made it home and life is getting back to normal.
I would like to thank you for all your help both in the organising and the(...)
Nga, Thank you for the nice note and concern about our trip. As you may remember, my wife Phyllis came down with a severe respiratory(...)