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Testimonials

We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.

Here are a few:

Sunny
Sunny
01 July 2019
My husband and I had a great trip to Vietnam and your services were excellent

Mr Quang,

My husband and I had a great trip to Vietnam and your services were excellent and I will definitely write a positive review on(...)

Kate Slorach
Kate Slorach
01 July 2019
Your suggestions and accommodation ideas were perfect.

Good morning Phuong, 

 

I would like to sincerely thank you for all your wonderful planning of our recent family holiday to Vietnam.

We(...)

Sandy Joseph
Sandy Joseph
29 June 2019
I just wanted to thank you for all your assistance with our holiday

Hi Phuong,

I just wanted to thank you for all your assistance with our holiday. Everything was perfect. 

The itinerary was brilliant, not(...)

Isobel & Thomas Family
Isobel & Thomas Family
19 June 2019
It really has exceeded our expectations!

Thank you for everything we have had such a wonderful time! It really has exceeded our expectations! It really has meant I haven’t had to think(...)

Geoff
Geoff
15 June 2019
Certainly appreciate your quick resolution of any issues that arose and prompt detailed feedback. 

Hi Phuong,

Thanks again for your efforts, you’ve been very professional and prompt in your assistance with managing our trip. Certainly(...)

Donna, Gordon and Lanie
Donna, Gordon and Lanie
15 May 2019
We had the most incredible vacation

Everything worked out here at the Victoria hotel . We had the most incredible vacation . We had the experience of a lifetime thanks to you . I(...)

Luisa & Lisa
Luisa & Lisa
04 May 2019
We had a wonderful time, the heat and humidity were certainly challenging, but our experiences there will always be remembered

Dear Mrs. Pham,

Now that Lisa and I are back at home having finished our wonderful trip to Vietnam, we just wanted to thank you so much for(...)

Sheryl and Graham Lilly
Sheryl and Graham Lilly
28 April 2019
The accommodation was excellent , well situated and comfortable with great service and food.

Hi Huong, 

I would just like to thank you for a wonderful holiday. We returned yesterday very refreshed. The accommodation was excellent ,(...)

Candice Francis and Michael Smith
Candice Francis and Michael Smith
24 April 2019
Your welcome gifts of coasters and tea were a pleasant surprise.

Dear Ms Duong

I wanted to thank you for the excellent program and service that you and Tonkin Travel staff provided on our recent visit to(...)

Margo
Margo
24 April 2019
Your choice of hotels for us have been superb especially, La Siesta trendy in Hanoi.

Hi Nga 

Just wanted to thank you for all your help and wonderful service this trip. It has been a fantastic trip despite getting sick. Your(...)

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