We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.
Here are a few:
You had several times contact with my husband Reinoud van Rooij. At this moment he is not feeling very well. He has fever and(...)
Just confirming that our guide has refunded the money for the SIM cards to my friend.
Thank you for doing that. I want to(...)
I would just like to say thank you for a very well-organised trip in Vietnam. We had all 4 a fantastic holiday.
Say hello to our(...)
We are now back in the UK.
I wanted to write and thank you for your help. We had a wonderful time in Vietnam and you and your(...)
Good morning Ms Huong.
This is a note to thanks you again for your great service in delivering our holiday itinerary in Vietnam during June and(...)
Hi there Hang,
Great to hear from you again.
Of course I would be recommending you because you did such an amazing job organising our(...)
We had an amazing time and it has definitely been difficult going back to work! We loved Vietnam. Thank you for organising such(...)
Hi Quan & Team,
It was a great trip and we would like to thank the whole team who made it more easier for us in Vietnam. Right from the picking(...)
I just wanted to thank you for organising our trip to Vietnam. It has been fantastic and we have loved every minute.
I also want to(...)
Dear Mr Quan,
This is a personal note of thanks for the arrangements that you and your company put in place for our visit to Vietnam, Cambodia(...)