We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.
Here are a few:
My husband and I would like to thanks you for organising an unbelievable trip. We've had the most amazing time our accomodation has(...)
Paul & I just wanted to say thanks for organising our amazing trip!
We arrived home this morning exhausted but thoroughly enjoyed(...)
Dear Mrs. Hang Pham,
Mike and I just want to say thank you again for all the work you did for our trip to Vietnam. Vietnam is a beautiful(...)
Dear Mrs. Pham,
I am writing to you because we all would like to THANK you for your work, for the very well organised trip and the smooth going(...)
Hi Mr Quan, we arrived home at around Noon Monday UK time and wanted to let you know how much we enjoyed the trip, and to send you our(...)
Thank you for planning our trip. It was all that we hoped for as a first experience of Vietnam and will be remembered fondly for a(...)
The trip was very good, Vietnam is a beautiful country. From an organization point of view, I felt you provided very timely(...)
Apologies for not sending you this email sooner, but we got back on Sunday and I went straight back to work on Monday!!
Dear Mrs Hang Pham,
We wanted to write to you to say how great you made our holiday in Vietnam, Cambodia and Laos. When one of us got too sick(...)
I would just like to thank you, for the way in which you looked after my wife and me on our recent visit to your lovely country. We(...)