We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.
Here are a few:
Mrs. Hang Pham,
We have now returned home and I just wanted to thank you for all your assistance. It was a great trip and we very much enjoyed(...)
As that was the worst of it, I have very little to complain about. The trip was wonderful from start to finish. Everything felt very smooth and(...)
We have had a wonderful trip over the past month. Everything has worked out really well. The hotel you booked us in Hanoi was excellent.
Just wanted to say we had a great trip. Guides were great especially in Halong bay. Hotels were fantastic. Very hard to recover from our trip(...)
Good morning Ms Nga,
We are meanwhile back in Brunei and would like to thank you for organizing a really great vacation for us!
Dear Mrs. Hang Pham,
I am home for more than a week now. Still a bit tired because I missed my plane in Hong Kong when flying home (a mistake(...)
Hello Hang Pham,
We arrived back from Mau Chau to find your note and gift. It was a lovely surprise and I am sorry that we were not here to(...)
We have already returned a few days ago to Germany from exciting North Viet Nam.
I would like to take the opportunity to thank you(...)
Hi Mrs. Pham,
Thank you for arranging such an amazing trip for us in Vietnam. I will make sure to forward your name to my friends and(...)