We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.
Here are a few:
Our tour was very successful. Everything ran smoothly and the customers were very happy and now love Vietnam. Let's hope they(...)
Dear Miss Nga,
We had a wonderful holiday, thank you so much!
We loved our stay in Vietnam and are very satisfied with the services of(...)
Dear Mrs Hang Pham,
How are you? How is the weather in Hanoi? Still raining and gloomy?
I would like to thank you for your great help to(...)
First, I would like to thank you for arranging a wonderful trip to Vietnam and Cambodia. Your constant monitoring of our agenda and(...)
I wanted to send you a a very big THANK YOU for the wonderful service that you , the drivers and guides provided to my family during(...)
Dear Ms Huong
We would like to congratulate you in organising such a fabulous trip for us and Colin and Inta Devine. We had an amazing time(...)
Honestly, we have had no major issues with the trip. In fact, everything has been really fantastic. The guides have all been superb,(...)
Dear Ms. Dung,
My wife and I (Eileen and Patrick Mulroy) were a part of a recent tour you arranged for 6 of us with.
Dear Ms Phuong
We have just returned to the UK and are recovering from the 14 hour plane journey.
We would like to thank you for organising(...)
Dear Ms. Huong,
Now that our trip has finished and we are almost back to the US, I wanted to reach out and thank you for planning the perfect(...)