We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.
Here are a few:
Hi Ms Hang Pham,
Thank you and your team for organizing our recent holiday. We had a fantastic time and will definitely return. I have already(...)
Dear Mrs Hang Pham
just a short email to thank you for organising our holiday to Vietnam. We thoroughly enjoyed our time in Vietnam and(...)
Thank you very much for all you cooperation.
Whole tour with Tonkin Travel was organised as we planned. Timetable worked best(...)
Dear Mrs Hang,
We are now back home in the UK. We very much enjoyed our trip to Vietnam and would like to thank you for your help with the(...)
We just wanted to send a quick note to say thank you for arranging our recent trip. We enjoyed every part of it.
Our stay at the(...)
Thank you for the email and Yes! I was planning to email you this week with feedback and thanks.
Overall our trip went absolutely seamlessly(...)
Dear Mrs. Pham,
My small group wish to express our thanks for a well organised tour of Hanoi, Mai Chau, NinhBinh and Halong Bay. Over the 5(...)
My final days in Asia are quite memorable. My hotel in Luang Prabang was terrific, but the Lao Spirit Bungalows are the best ever.(...)
We had a fantastic trip to Vietnam. From the first moment in Hanoi everything went smoothly and we were able to relax and enjoy(...)