We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.
Here are a few:
Hello co Hang,
Thank you for the email. I've told all parties their pickup time for the airport. Mitchell is aware of his early start.
Thank you so much for arranging our travels in Vietnam for us! Qui the guide and Hoa the driver made an incredible team! They did a(...)
I have arrived back to England after a fabulous holiday and trip to your country. I had a great time and loved the country and(...)
Hello Mrs Huong and Mr Panh,
John and I have now been home for two weeks after our fantastic holiday in cambodia. We wanted to thank both of(...)
Just wanted to thank you very much for your excellent organisation of our recent holiday to Cambodia and Vietnam. Absolutely(...)
So glad we had a chance to meet, hope all is well with you.
We were very happy with our tour arrangements with your company. I(...)
Hope all is well with you and your family. Sorry it's a bit late but we would like to thank you for organising our trip to(...)
Hi Miss Huong,
Thank you so much that is excellent news and we are very grateful for you for making these arrangements for us . Once again(...)
Just wanted to thank you for putting together an excellent first-time visit vacation itinerary for us on our vacation in Vietnam.(...)
Just wanted to let you know, we arrived in Saigon and everything has been very good so far. We are having a wonderful time in Vietnam.(...)