We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.
Here are a few:
Thanks again for your help on the trip. I’ve posted a bunch of reviews on TripAdvisor, including a very positive review of Tonkin Travel. (...)
Hi Mrs Hang
I would like to thank you for your exemplary service to make our trip a most enjoyable one.
It was a very special occasion for us(...)
Hi Phuong I just wanted to say thank you very much for organizing our trip and for all the help you provided throughout our trip.
We had a(...)
Dear Mrs Hang Pham,
Well time moves quickly. We are safely back home now in Cairns Australia.
Thank you to you and your staff we had a lovely(...)
Dear Ms. Phuong:
Thank you very, very much for organizing a terrific trip for my husband and son. You expertly took care of every detail. (...)
Well we had the best trip possible thanks to you,,,not 1 hiccup, great hotels and locations, great attractions and tour guides….have(...)
Dear Mrs Hang Pham
We have arrived safely back in South Africa. Luqmaan (the baby) is feeling much better.
We wanted to extend our thanks to(...)
i just wanted to email to say thank you for the amazing job you and the team did in organising the tour. Vicky and i had an amazing(...)
Hello Ms. Hang Pham
We are back in Singapore after an enjoyable trip to your country.
The combination of visiting the picturesque places in(...)