We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.
Here are a few:
Dear chau Phuong,
Thanks for the email and everything you did for us. We really appreciated.
Three week vacation was long for us but we(...)
Thank you so much. We very much enjoyed our trip with Tonkin travel and would recommend your services to others.
We'd like to(...)
Hi Nga, just letting you know that we are all very grateful for the wonderful holiday and all your help in organising the details.
Hello Mr. Quan.
I just wanted to drop a note telling you just how amazing our trip to Vietnam was. Tonkin travel is a first class agency! All(...)
Erika, we are now home from our trip and overall everything went well. In regard to the programs you organized for us and our friends, I am(...)
Hi Ly and Martin,
Echoing Vishal's comments, the trip was fantastic thanks in large part to Hang's organization and making all the travel and(...)
Good morning Huong,
I would like to let you know that my family and I had a wonderful time in Vietnam. Everything on the tour went smoothly and(...)
We’re finally getting settled in back at home in the states, though we’re still suffering from jetlag.
I wanted to take a moment(...)
I second Jim's appreciation of your services during our trip. While we had an ambitious itinerary, it was perhaps the most stress free(...)
Dear Ms Huong and all at Tonkin - we just landed back in UK and we wanted to say... first and foremost thank you so much for organising such a(...)