We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.
Here are a few:
Dear Ms Ng
Now that we are home we would like to say thank you for the work that went into our Vietnam tour. We had a wonderful time and were(...)
Just to let you know that we received your e-mail about the camera on the Bassac Cruise, but it doesn’t belong to us.
I also wanted(...)
Rogelyn and I arrived back in Manila on Sunday and we both greatly enjoyed our time in Vietnam. I have not experienced a private(...)
Hello Ms Huong,
We recently returned home from our trip to Vietnam which you helped organise for us. We enjoyed our trip very much and all the(...)
Thank you for your email. Both Susie and I came down with the “traveler’s flu” upon our return home but are getting better every day. (...)
We are finally home after our travels. We would both really like to thank you for all your help in organising such a wonderful trip(...)
My wife and I have just returned home to Sydney, Australia yesterday afternoon and I thought it appropriate that I let you know how(...)
Thank you for your E Mail, and yes, we arrived home safely last week - to the cold weather!
We had a wonderful holiday,greatly enjoyed(...)
We are now back home and enjoying our holiday memories and photos. Just wanted to let you know that the arrangements were all very good. All the(...)
I just wanted to let you know how happy we were with our tour. We could not have wished for it to be any better.
Our Hanoi guide, Ms(...)