We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.

Here are a few:

Jane Warne and Luigi Villani
Jane Warne and Luigi Villani
09 July, 2015
We have loved every minute with wonderful guides and drivers, beautiful accommodation, fabulous day trips to interesting locations.

Dear phuong,

It is our last night in Hoi An and we leave for home tomorrow. I wanted to say thank you for organising a wonderful, memorable(...)

Clare Murphy
Clare Murphy
David and Peter’s families
David and Peter’s families
29 June 2015
Thank you for planning our holiday so meticulously

Dear Phuong

I too would like to thank you for your efforts in planning the holiday - we had a great time and the transfers and accommodation(...)

Jennie Orchard
Jennie Orchard
It was a great holiday...

Dear Martin,

I've been meaning to contact you since we returned from Vietnam. It was a great holiday and this was in no small part due to the(...)

Barbara Timmel
Barbara Timmel
21 February 2015
Trip was awsome and well organized!

Dear Phuong,

your last mail did not reach me in time, because I already left on 14th Feb and do not have a smart phone. Nevertheless the trip(...)

15 February 2015
All the tour guides are very good, friendly, knowledgeable, and looked after us very well.

Sent: Sunday, 15 February, 2015 6:26 PM
To: Huong - Tonkin Travel
Subject: Feedback

Ms Huong, hello again.
Today we enjoyed a good trip to(...)

Julien & Monica Ginsberg
Julien & Monica Ginsberg
You deserve the highest praise for planning and booking the greatest holiday ever!

Dear Huong,

I've been meaning to write to you as soon as we got back, but 3 days later we were off again, this time to a wedding.

So we have(...)

David Lewis
David Lewis
We will defiantly recommend your company...

Hi Huong,

I hope you are well and enjoyed your holiday in Myanmar.

We had had a wonderful holiday in Vietnam, the hotel in Hanoi was great and(...)

We want to hear from you!



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