We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.
Here are a few:
I just wanted to thank you for all your assistance with our holiday. Everything was perfect.
The itinerary was brilliant, not(...)
Thank you for everything we have had such a wonderful time! It really has exceeded our expectations! It really has meant I haven’t had to think(...)
Thanks again for your efforts, you’ve been very professional and prompt in your assistance with managing our trip. Certainly(...)
Everything worked out here at the Victoria hotel . We had the most incredible vacation . We had the experience of a lifetime thanks to you . I(...)
Dear Mrs. Pham,
Now that Lisa and I are back at home having finished our wonderful trip to Vietnam, we just wanted to thank you so much for(...)
I would just like to thank you for a wonderful holiday. We returned yesterday very refreshed. The accommodation was excellent ,(...)
Dear Ms Duong
I wanted to thank you for the excellent program and service that you and Tonkin Travel staff provided on our recent visit to(...)
Just wanted to thank you for all your help and wonderful service this trip. It has been a fantastic trip despite getting sick. Your(...)
I will happily review Tonkin travel on trip advisor.
Murray, Nick and I had a wonderful time in Vietnam, largely because of your(...)
Dear Mrs Hang Pham
So sorry for my delayed reply. I have started a new job and it has been long days.
Jonathan and I had the most wonderful(...)