We keep in touch with our guests during and after their trips to make sure they have been taken care of and enjoyed traveling with us. Feedback from our guests is very important in maintaining and improving the quality of our tours. Things change and people have differing experiences so all communications are highly appreciated ; whether it is a compliment that lets us know our guests happy or a complaint that points out where improvement is needed. We often receive thoughtful and constructive reviews, comments and suggestion from our guests that may be interesting to other travelers as well as to us.
Here are a few:
Hi and thank you for the quick response:) 05:45 it is then ?
The cruise has been very nice :) good program and very good service from the(...)
Stephen and I returned home on Monday night our fantastic trip to Vietnam. We want to thank you for everything you did to make our trip(...)
Sorry for not replying sooner.
Firstly, thank you for arranging my trip in Cambodia, for feedback, all I can say is that it(...)
We are back in America and I wanted to thank you for a great trip. All transfers were great, the hotels were very nice and our guides were(...)
Dear Mr Quan,
We had a wonderful vacation, and I will be more than happy to say we felt extraordinary well taken care of, by you and your(...)
Nice to hear from you and we had a wonderful time in Vietnam. Thanks so much for all your organising. We can highly recommend all the(...)
Hello Ms. Nga,
I have been meaning to write you to thanks you so very much for all of your hard work planning our wonderful trip. We had a(...)
I would like to thank you again, our trip has been excellent and your drivers/guides were all very nice with us and our baby.
We are home again in the UK after a great 3 weeks of travelling in Vietnam.
We wanted to write and thank-you and the staff at Tonkin(...)
We arrived home safely after a fabulous trip to Vietnam. It seems so long ago already.
I would like to thank you for all your(...)