
Hi Quan,
We are home now after a wonderful time in Vietnam! We wanted to say thank you so much for your help with organizing and planning the trip. You did a great job taking care of us. We will definitely recommend Tonkin to friends who plan to travel to Vietnam. Everything went very smoothly, and we were very pleased with the accommodations and all of the travel arrangements. We appreciated that you were able to make changes for us as we went as well.
We wanted to share a little bit of feedback on some small things. Overall we were very pleased, but we hope your find this feedback helpful for your future customers: As mentioned, the Orchid cruise was not great. You may want to try and find a better tour group to work with in Halong Bay.
The Hotel de l'Opera in Hanoi was the only hotel that we were not thrilled with. All of the others were great.
For the most part, our guides were all wonderful. The only guide who wasn't great, was the one who we met in Hoi An. There were parts of the tour described that he didn't do with us (talking about rice production, sampling the local noodles or white rose, seeing furniture making). It is fine, but you might want to work with a different guide in the future.
Thanks again for a wonderful time! We hope to return to Vietnam in a few years.
Zoë & Tai