Highly recommended Hanh was an excellent rep to work with - she was very understanding and spent a lot of time crafting our itinerary. Lam, our tour guide, was very knowledgeable and helpful as our translator. Our driver, Hung, was very safe and made the drive very comfortable. Highly recommended. Date of experience: June 2026 https://www.tripadvisor.com/ShowUserReviews-g293924-d7266926-r1067720536-Tonkin_Travel-Hanoi.html